
Topics
Delivery
- How much is UK delivery?
- Has my order been shipped out yet?
- How do I reschedule my delivery.
- I have received a faulty item.
- I have received an incorrect item in my order.
- An item is missing from my order.
- EU delivery.
- International Delivery.
- USA and Canada Delivery.
- Re-dispatching orders.
- Which couriers do you use?
- Will I be charged customs and import charges?
- Non EU VAT.
- My tracking shows delivered but I have not received my order.
- Do you deliver to work addresses?
- Do you deliver to BFPO?
- What if I am not at home to receive my order?
- If my parcel is lost will I get reimbursed?
Returns
- Our Returns Policy.
- How do I return an existing item?
- How do I return my order using Collect +?
- How do I return my order using Royal Mail?
- I have lost my returns note.
- I have been refunded the incorrect amount.
- Have you received my returned goods?
- I returned an item and it was incorrectly refunded or replaced.
Exchanges
Shopping
- How do I search for a product?
- Do I need to create an account to shop with you?
- Do you have a size guide?
- How do I sign up for the newsletter?
- How do I pay for my order?
- What currencies can I use?
- When will I be charged?
- How do I change details on my account?
- I have a discount code. How do I use it in paying for goods?
- Can I amend or cancel my order?
- Do you offer student discount?
Payment
Technical
FAQ
- How do I search for a product?
- Is my payment information safe?
- What currencies do you accept?
- What is ‘mastercard secure code’?
- What delivery options do you provide?
- How much does postage cost and do I need to sign on delivery?
- What if my parcel is lost? Will I get reimbursed?
- How do I redeem discount codes?
- What happens if I forgot to use my discount code?
- Can you redeem discount codes against sale items?
- How do I return an item?
- How do I sign up for the missguided newsletter?
- I have seen a product but it no longer seems to be in stock.
- Has my order been shipped out yet?
- How do I return an existing item?
- Have you received my returned goods?
- Do you have any highstreet stores?
- What can I do if something is wrong with my order?
Our Policy
Student Discount
Weather
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When your order has been shipped you will receive a confirmation e-mail directly to your inbox. You can also track the status of your delivery by clicking here.
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If a courier has attempted to deliver to you but you were not in, they will leave a card providing details of when they will redeliver your parcel or if you can collect it from their sorting office.
If no details have been left you can contact our Missguided Customer Care team.
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If you think there is a fault with an item you have received from us please e-mail Missguided Customer Care team with your full name, order number and the fault with the item.
We aim to resolve any issues with faulty items as soon as we can within office hours but we need you to inform us of any faults as soon as you discover them so that we can resolve the issue for you.
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If you have received an incorrect item in your order please e-mail Missguided Customer Care team with full details and we will get back to you as soon as possible within office hours.
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If you receive the wrong item or something is missing from your order then please email Missguided Customer Care team and we will email you with a free returns label to return the item and despatch the correct item (stock willing) for you on a next day service.
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Standard Delivery (7-10 days):
£7.50 regardless of the size of your order (Up to a maximum weight of 2kg).
Available Monday - Friday.
You will be advised of a tracking number for your parcel.
Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.Next Day Delivery (orders placed before 3pm):
£13.99 regardless of the size of your order (Up to a maximum weight of 2kg).
You can find out if we deliver to your country by referring to our list of international countries we deliver to. If your country is not on our list we apologise but cannot deliver to you at the moment.
Available between Monday to Friday.
Orders must be placed before 3pm to ensure next day delivery.
You will be informed of a tracking number so you can see its progress.
A signature may be required on receipt of the parcel.**Please note we cannot deliver to Europe and International BFPO area customers.
For more info on our delivery policy please refer to our FAQ's.
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You can find out if we deliver to your country by referring to our list of international countries we deliver to. If your country is not on our list we apologise but cannot deliver to you at the moment.
Allow up to 10 working days. £15.95 regardless of the size of your order (up to a maximum weight of 2kg).
You will be informed of a tracking number so you can see its progress.
A signature may be required on receipt of the parcel.
Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
Please be aware that your parcel can be delayed by customs in your country. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed.
Please refer to our FAQ’s for more information regarding Customs.For more info on our delivery policy please refer to our FAQ's
**Please note we cannot deliver to Europe and International BFPO area customers. -
We offer a next day delivery service to the USA and Canada for £10.99 (orders must be placed before 12pm)
Available between Monday to Friday.
Orders must be placed before 12pm to ensure next day delivery.
You will be informed of a tracking number so you can see its progress.
A signature may be required on receipt of the parcel.
Please refer to our FAQ’s for more information regarding Customs.For more info on our delivery policy please refer to our FAQ's
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Should a parcel be returned to us undelivered Missguided will inform you of this and request if you would like it to be re-dispatched or not.
Items that are re-dispatched are subject to a £3.95 fee for re-packing.For more info on our delivery policy please refer to our FAQ's
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We use a variety of different couriers depending on the delivery destinaton.
Collect +
Royal mail
Fedex
Yodel
Dx secure -
Customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the customer.
Unfortunately, missguided has no control over these charges, customs policies and import duties vary widely from country to country so we cannot give an exact figure of the fee you will incur.
You may wish to contact your local customs office for current charges before you order, so you are not surprised by charges when your parcel arrives. -
VAT is not included in our prices for customers outside of the EU.
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Please e-mail Missguided Customer Care team with your full name, order number and the tracking number so we can deal with your query.
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We can deliver to your home address or your place of employment. If you would like your delivery to reach you at work, please be sure someone will be there to take receipt of the goods.
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Currently we do not offer a delivery service to BFPO addresses. We apologise for any inconvenience this may cause.
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If you are not at home to take receipt of your order the parcel can be left in a safe place or left with a neighbour, however any instructions left for the driver are only requests and are not guaranteed.
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If you have not received your order, we will need to raise a full investigation with our couriers which can take up to 2 weeks to confirm with them that you have not received your parcel.
Once we can confirm this, we can either refund you or re-dispatch your order (stock willing).
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Missguided Returns - You can return any unwanted item to us for a refund upto 14 days after purchase, provided it is in its original, unused condition and you the consumer have taken reasonable care of the goods whilst in your possession. We understand that you may wish to examine the goods as you would when purchasing from a shop but we do request that hygiene seals are not removed from garments and shoes are only tried indoors.
Please note that we cannot offer refunds on grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) for health and hygiene reasons. This may not apply if your item is faulty or the product is of unsatisfactory quality. If you have a query about a refund on an item you have purchased please e-mail customercare@missguided.co.uk.
Under the Distance Selling Regulations you the consumer have an unconditional right to cancel a contract inside the given timescale and receive a refund within 30days. You do however, have a statutory duty throughout the cancellation period to retain possession of the goods and take reasonable care of them. Failure to do so can lead to action being taken to recover funds against consumers who have breached their statutory duty.We reserve the right not to refund you if you return items to us outside the terms of our Returns Policy, as such these items may be returned to you at your expense. You will be notified of the applicable charges. If you send the item back to us again, or refuse to accept delivery, this will be deemed to be irreversible authority for us to dispose of your goods without further notice. Disposal will not constitute any admission on our part that we have failed in any way to honour our obligations to you in full and will not constitute any unlawful action against the goods.
Some products are non-returnable for hygiene reasons. This is indicated in the product description. When making a return you must ensure you tell us your order number on your returns form originally sent out with your order and include your original invoice when returning. Failure to do so may cause delays in processing your return.
If you wish to return your item we advise you do so via recorded delivery. This will ensure that your order reaches us safely and if it does get lost it can be traced and we can process your refund/exchange. However if you do choose to use a standard service which may mean your order cannot be tracked we cannot be held responsible for your lost order therefore we will be unable to process your claim.
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We understand that occassionally the items you order from us might not be 100% what you were looking for and you may want to return these. Please follow the steps below to ensure you return is received and processed swiftly.
• Please complete the return section on the delivery note received with your order advising us of the reason for your return using the codes stated. Don't worry if you have misplaced the delivery note, simply add a note advising of your name, address, email address and order number if known.
More details on how to return your item can be found on the back of your delivery note.
• Repack the item in the same condition as it was received.
• Depending on the delivery service you wish to use, Royal Mail or Collect+, please peel off the returns label and attach this to the parcel.
• Insert the completed delivery note along with any items you wish to return inside the parcel.
• Depending on the delivery service selected (Royal Mail or Collect+) take your parcel to the relevant service provider.
• Don't forget to obtain and keep your certificate of postage as this will act as your proof of delivery in case your return gets lost on its way back to us. -
We have now introduced a simpler way to return unwanted items back to Missguided using Collect+
You will have a fee of £3.10 deducted from your refund.For instructions on how, please click on the following link http://www.collectplus.co.uk/missguided
N.B Collect+ can only be used on returns and not for exchanges.
If collect+ is used for an exchange we will request £3.10 before exchanging the item. -
Please enclose your delivery note within your parcel, peel off the Royal Mail returns label from the front and attach it to the front of your parcel ensuring any original delivery labels are covered.
Take your parcel to any Post Office counter service and obtain a proof of postage so that we can still complete your return if it gets lost on the way back to us. By using the returns label on the front of the delivery note there will be a £3.00 deduction from the refund to cover postage costs.
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Please e-mail Missguided Customer Care team with your full name, order number and so we can deal with your query.
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Please e-mail Missguided Customer Care team with your full name, order number and so we can deal with your query.
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Please e-mail Missguided Customer Care team with your full name, order number and so we can deal with your query.
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This will depend on what service you choose to send your returned goods back by. We will notify you when your item has been recieved and refund approved – this may take up to 10 working days.
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Please e-mail Missguided Customer Care team with your full name, order number and so we can deal with your query.
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Post Office or Courier Service
If you wish to return/exchange a product please fill out the returns form on the bottom of your invoice and return to us ensuring you include your name and order number.
The parcel must then be returned via the Post Office counters/ or with a courier in accordance with the details set out below:
• You must fill out the returns form included in your order. If this has been misplaced then please include your name and order number.• The item must be repacked in the same condition as it was received.
• Attach the return address label at the bottom of the invoice to your return parcel.
• You will then need to return the package to a Post Office counter/ courier.
• Please note the cost of the return is the customer responsibility.
• Obtain a postage receipt from the Post Office/ Courier; this will act as your proof of return.
• The returned parcel is the customer’s responsibility until it is received by us. As a result we suggest customers use a delivery service where they can track their return. If you do choose to use a standard service which may mean your order cannot be tracked we cannot be held responsible for your lost order therefore we will be unable to process your claim.
We can only offer an exchange of the same product in a different size or colour. Exchanges can take up to 10 days to be processed. We will send out your exchange free of charge unless it has been returned using Collect+. If we are unable to exchange the item we will email you with an explanation and offer a full refund minus the original shipping charge to your account. Please note you may only make an exchange on the same item once.
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Next to the item you ordered, please tick exchange and select one of reason codes. We are only able to exchange an item for the same item in a different colour/size or for the same value.
Collect+ (UK Only) enables you to return your order at over 3,500 local stores most are open early ‘til late, 7 days a week, making returns as convenient as possible for you!
Enclose the delivery note within your parcel and Peel off the Collect+ returns label from the front of the delivery note and attach it to your parcel, ensuring any original delivery labels are covered.
By using the collect+ label on the front of the delivery note, there will be a £3.10 charge to cover postage cost.
Simply take your parcel to ANY of 3,500 local stores offering Collect+ services. You’ll receive proof of postage and a code to track your return online. You can find your nearest store at www.collectplus.co.uk/missguided. -
Please e-mail Missguided Customer Care team with your full name, order number and so we can deal with your query.
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You can search for a product by using our search bar situated at the top of the site. Simply enter your product search i.e. ‘Party Dresses’ and enter. Or you can hover over our categories on our main navigation which drops down to further product categories.
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No. We do offer a ‘Quick Checkout’ however we do recommend that you set up an account which will allow you to order without having to fill in your details every time you shop with us. It will also allow you benefits such as order tracking and you will get the option to sign up to our newsletters for exclusive discounts and the latest fashion news.
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Yes – you can check out our size guide for further information.
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You can sign up to the Missguided newsletter by setting up an account. Or you can enter your email address in the newsletter box at the top of the site and click on submit.
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We have several payment options for you to place an order:

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We accept Pound Sterling, US Dollars, Euro’s & Danish, Swedish & Norwegian Kroner.
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If your card has been authorised, payment will be taken immediately. You will receive an email confirming your order has been successful.
In the event that your card has not been authorised for payment, payment will not be taken and we will email you to let you know why your bank card or issuer couldn’t authorise payment. Don’t worry at this stage since there is usually something simple that can be done. -
You can change your details by clicking on ‘Log In’ on the top right hand corner of the site. Enter your details and you will land on your own account page where you can click on ‘Edit your details’ on the left hand menu.
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If you’re lucky enough to have a discount code off your order (please check that your code in still valid!) you need to enter your promotional code after you’ve entered your payment details and at the confirmation stage.
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This will depend on the status of your order. If your order has already been despatched then the item(s) will have to be returned once you have received them. If the item has not been despatched you can contact us using our enquiry form providing all your order information. We cannot guarantee that your order will be changed or cancelled but we will try our best. If we are successful in cancelling your order, you will be charged a £1.50 admin fee.
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Yes students receive 10% discount throughout the year with a valid NUS card or Unidays number. That means 10% off all the latest celebrity and catwalk inspired trends which will see you through the school term in Missguided style.
Discount is not available on delivery charges. Missguided reserve the right to terminate this discount without notice. Discount in only valid for NUS extra cardholders and Unidays registered students.
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We have several payment options for you to place an order:

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Yes. Missguided accept Paypal payments.
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Security is very important to us at Missguided and our site contains its own encryption software to ensure your information is always safe. All transaction information passed between our site and the Sage Pay VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to the Sage Par servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data held by Sage Pay is extremely secure and Sage Pay are regularly audited by the banks and banking authorities to ensure it remains so.
Sage Pay have multiple private links into the banking network that are completely separate from the internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.
No individuals within Sage Pay are able to decrypt transaction information or cardholder data. Their systems only allow access to their most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from their own employees because their systems never display the full card numbers, even on administration screens.
- We accept Pound Sterling, US Dollars, Euro’s & Danish, Swedish & Norwegian Kroner.
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If you are encountering any technical problems we recommend you make sure you have the latest updates for your operating system.
If you are still having problems, get in touch with our Missguided Customer Care team who will be able to help you but in order for us to do that, please include as many details as possible.
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Please ensure you are entering the correct username and password to sign into your account.
If you have forgotten your password please click on the ‘Forgotten Password’ link to re-set.
If you are still having problems, get in touch with our Missguided Customer Care team
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If you have forgotten your password please click on the ‘Forgotten Password’ link to re-set.
If you are still having problems, get in touch with our Missguided Customer Care team
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If you have signed up to receiving Missguided newsletters and you are not receiving them they maybe going to your spam folder. To stop this from happening, please add ‘newsletter@missguided.co.uk’ to your email address book.
If you are still having problems, get in touch with our Missguided Customer Care team who will be able to help you.ou have forgotten your password please click on the ‘Forgotten Password’ link to re-set.If you are still having problems, get in touch with our Missguided Customer Care team
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In the event that your card has not been authorised for payment please ensure that your card details and personal information has been entered in correctly. If you continue to experience further problems please contact our Missguided Customer Care team who will be able to help you.
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If you would like to purchase a product which is no longer in stock you can click on the ‘Email me when back in stock’ button on the product page of your item. Enter your email address and we will notify you when it’s back in stock.
However, from time to time it may not be possible to re-stock all of our items therefore we may not get your particular product back in stock.
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If you wish to contact our Missguided Customer Services team you can email them with your query via Contact Us
Our customer services opening hours are Monday to Friday 9am – 9pm and Sunday 8.30am – 4.30pm.
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For any press queries please email marketing@missguided.co.uk
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For any marketing queries please email marketing@missguided.co.uk
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If you are a supplier and would like to get in touch, please email supplier@missguided.co.uk
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There are different ways you can search for items on Missguided.co.uk. The easiest and most efficient way to shop is to browse the categories listed at the very top of the homepage and then filter what you are looking for by clicking on each of the categories in the navigation. Alternatively, if you know exactly what you are looking for you can type the name of the item into our search facility for example “Skater Dress” and hit ‘go’ which will then bring up all of the products related to your search.
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Security is very important to us at Missguided and our site contains its own encryption software to ensure your information is always safe. All transaction information passed between our site and the Sage Pay VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to the Sage Par servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data held by Sage Pay is extremely secure and Sage Pay are regularly audited by the banks and banking authorities to ensure it remains so.
Sage Pay have multiple private links into the banking network that are completely separate from the internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.
No individuals within Sage Pay are able to decrypt transaction information or cardholder data. Their systems only allow access to their most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from their own employees because their systems never display the full card numbers, even on administration screens.
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Missguided accepts Pound Sterling, US Dollars, Euro's & Danish, Swedish & Norwegian Kroner
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This is a service that has been introduced to all Maestro cardholders to protect your card details with a personal password so you can shop with the assurance that your information is safe. For more information click here.
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We offer 4 delivery options for our UK deliveries.
1. Saver delivery which takes up to 5 working days - £1.95.
2. A Standard Delivery option which takes up to 3 working days - £2.95.
3. Next Day Service where you will receive your item(s) the next day providing the order is made before 7.45pm between a Monday – Thursday and before 4pm Friday orders made after 4pm Friday and before Sunday 4.30pm will be delivered Monday - £3.95. Next day delivery is free on all orders over £35.
4. Guaranteed Saturday service on orders placed before Friday 4pm - £5.50.If you pay for a next day delivery after 4pm on a Friday and before 12pm on a Sunday your parcel will be delivered on the following Monday.
For our International deliveries we only offer 1 option which is Standard delivery and takes up to 10 working days.
Please refer to our delivery section for more information on delivery. -
We have a saver option which is £1.95 and can take up to 5 working days. We charge £2.95 for Standard Delivery and £3.95 for the next day service.
For Europe we charge £7.50 for Standard Delivery and £13.99 for a next day service.
For USA we charge £10.99 for a next day service.
For other international orders we charge £15.95 for a Standard Delivery Service.
You do not need to sign for delivery, the parcel can be left in a safe place or left with a neighbour, however any instructions left for the driver to be left in a safe place are only requests and are not guaranteed. -
If you have not received your order, we will need to raise a full investigation with our couriers which can take up to 2 weeks to confirm with them that you have not received your parcel.
Once we can confirm this, we can either refund you or re-dispatch your order (stock willing).
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If you would like to use a discount code in order to make a saving, you must first add the goods you wish to buy to the shopping bag. Once you have finished shopping hit the “checkout” button which will take you to the checkout page. On the payment information page you can enter the code and click on ‘redeem’. Your order price will then be re-calculated and you can proceed to the checkout with a great saving.
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If you forgot to use your discount code and have already checked out there is nothing we can do unfortunately. However please bear in mind some discount codes will last for a certain time period so you’re welcome to use them again!
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Discount codes cannot be redeemed on sale items unless stated otherwise.
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If you want to return your purchase it must be in condition with our returns policy and within 14 days of the date shown on your dispatch note.
• Repack the item in the same condition it was in when received.
• Remove the Missguided address label found at the bottom of your delivery note. (If you have lost your delivery note please send to this address: Missguided Ltd, Unit 12, Springfield Business Centre, Springfield Lane, Salford, Manchester, M3 7JQ.
• Add the sticker to the postage bag you are using to return the parcel.
• You then need to return the package to a Post Office counter or use ANY of the 3,500 local stores offering Collect + services (you can find your nearest store at www.collectplus.co.uk/missguided). Remember to obtain and keep a certificate of postage since this will act as your proof of delivery. There will be a £3.00 deduction from your refund if you use Royal Mail and £3.10 if you use Collect+ to cover postage costs.EU & REST OF WORLD CUSTOMERS: In order to make a return please follow our returns procedure but you will have to pay for the returns cost yourself.
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The easiest way to sign up for our newsletter is to set up a Missguided account. You don't have to buy anything, but when you do want to start shopping, this will give you a head start and make your order process a lot quicker. Alternatively, you can sign up for our newsletter straight from the homepage without setting up an account.
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We understand how frustrating it is when you have your heart set on a particular item and when you go to purchase you are informed that the item is out of stock, unfortunately fashion moves at a fast pace at Missguided and our most popular products do sell out very quickly. If the item is still listed on the site you can select the ‘e-mail me when available’ button, we will then inform you when this item is back in stock. We add new items to the site every week so if your chosen product is no longer listed on site you may be able to find a similar item by browsing through the categories listed at the top of the homepage.
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As soon as your order is dispatched from our Warehouse, you will be sent an email to confirm that it's on its way. From there it should be delivered within the timescale advertised on the site. If your order is trackable you can check it's progress by logging into your account HERE.
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If you want to return your purchase it must be in condition with our returns policy and within 14 days of the date shown on your dispatch note.
• Repack the item in the same condition it was in when received.
• Remove the Missguided address label found at the bottom of your delivery note. (If you have lost your delivery note please send to this address: Missguided Ltd, Unit 12, Springfield Business Centre, Springfield Lane, Salford, Manchester, M3 7JQ.
• Add the sticker to the postage bag you are using to return the parcel.
• You then need to return the package to a Post Office counter or visit ANY of the 3,500 local stores offering Collect+ services. (You can find your nearest store at www.collectplus.co.uk/missguided). Remember to obtain and keep a certificate of postage since this will act as your proof of delivery. Please note £3.00 will be deducted from the refund if you use Royal Mail and £3.10 and £3.10 if you use Collect+ to cover postage costs. -
As soon as your return has been processed by our warehouse, we'll email you to let you know.
In the unlikely event that you don't receive this email within 10 days of posting your parcel to us, please e-mail customercare@missguided.co.uk and we'll get back to you as soon as possible within office hours.
If you have returned your parcel using Recorded Delivery or another service that can be tracked, please give us the reference number when you contact us.
If you have returned your items via the Collect+ service, you can track your items here http://www.collectplus.co.uk/ using the tracking number provided to you when you returned your item.
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No way! Missguided is solely an internet retailer and plans to stay that way.
Who needs the journey into town, paying for parking, the queues at the checkout and the carrying of bags when you can shop in the comfort of your own living room and have everything delivered to your door step?! -
If there is a problem with your order you can e-mail the customer service team please e-mail Missguided Customer Care team with your full name and order number. Please also state exactly what is wrong with your item and our customer service team will respond to your query as soon as possible within office hours.
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If your order is late please email customercare@missguided.co.uk with your name, order number and tracking number if you have it for us to deal with your query as quickly as possible.
If your order is late on a:
•Next Day service we will refund you the difference between next day and standard delivery.
•Standard delivery we will refund the full shipping cost.
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If your order is wrong or faulty please email customercare@missguided.co.uk with your name, order number, item name.
We will then email you with a 'free returns label' to return the item and despatch the correct item if it is in stock for you on a next day service after we have received and processed your wrong/faulty item.
We will also refund you your shipping cost for your item..
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Missguided Returns Policy
You have up to 14 days to return unwated items to us. You can find details of how to return an item in our returns policy.
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Receive 10% off product across the Missguided site with a valid NUS card or by using Unidays.
To redeem the discount enter your NUS card number or Unidays number when prompted at the checkout.
- Discount is not available on delivery charges.
- Missguided reserve the right to terminate this discount without notice.
- Discount is only valid for NUS extra cardholders and Unidays registered students.
Need Help? Email customercare@missguided.co.uk - Open 9am-9pm Mon- Fri and Sunday 8.30pm-4.30pm.
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Yes Students receive 10% discount throughout the year with a valid NUS card or Unidays number. To redeem the discount enter your NUS card number or use Unidays when prompted at the checkout.
Discount is not available on delivery charges. Missguided reserve the right to terminate this discount without notice. Discount in only valid for NUS extra cardholders and Unidays registered users.
- Please email us at blogger@missguided.co.uk
- Wednesday 4th April: Please be advised there are severe weather warnings in place for Wales, northern England and Midlands today with rain expected to turn into snow on high ground. This may cause some disruption to our service today.
Scotland: Yesterday’s snow fall is starting to melt. Some isolated issues may be experienced today however deliveries are being attempted in all areas and 100% of couriers are on the road. Delays may be experienced in the following post codes – DG, AB.
Northern England: Deliveries are being attempted in all areas and 100% of couriers are on the road. There may be some delays in the following areas - Penrith – The A686 Hartside pass is closed. Due to this some delays are expected in the following post code area- CA. Leeds – Accidents on the M1 and M62 caused by snowfall mean delays are expected this morning. Delays may be experienced in the following post codes – S, BD, LS, HD, HX, DE. Manchester – No issues currently reported however some isolated delays may be experienced in these areas - SK, BB. Hartlepool - Delays may be experienced in the following post codes due to snowfall – DL, YO, SR, DH, TS.
Wales and the Midlands: No issues are currently reported however the forecast for snow may affect service in some areas today.


